Sunshine Supported Holidays

Sunshine Supported Holidays is managed by two specialists, Michelle and Karen.

Michelle is the travel and holiday expert and is responsible for all of the administrative management of the company including arranging all travel and bookings. Michelle previously worked for a UK based tour operator and has over eight years experience of providing villa holidays on the Costa del Sol. Michelle is fluent in Spanish and has lived in the Nerja/Torrox area of the Costa Del Sol for many years. She has a detailed knowledge of all the best places to visit and enjoy.

Karen is responsible for the care and support of our guests ensuring they have a wonderful time and all of their support needs are met. Karen has over 16 years experience in the care field and has worked with a wide and varied client group. Her work experience has included working with children, adults and older people with severe

and complex learning disabilities, physical disabilities and people with mental illness including those with challenging behaviour and dementia.

A qualified team... Karen

Karen has worked in large residential care homes and also with a housing association providing 24-hour support to clients enabling them to live independently in their own home. More recently, Karen is experienced in providing and managing supported holidays.

Karen has achieved NVQ Level 3 (senior level) in Health and Social Care. She has received specialist training and qualifications in:

	Health & Safety.
	Medication, MDS systems/administration/safe storage.
	Moving and handling.
	Challenging behaviours.
	Protection of vulnerable adults.
	Communication.
	Epilepsy awareness.
	Fire evacuation.
	Food and hygiene.
	Pallative care.
	Infection prevention and control.
	Incident management.
	Personal protection.
	Podiatry.
	Reflect on and develop your practice.
	Contribute to assessing and act upon risk of danger, harm and abuse.
	Promote, monitor and maintain health, safety and security in the workplace.
	Receive, transmit, store and retrieve information.
	Support individuals when they are distressed.

A qualified team... Penny

Penny has worked in Shropshire Community Health and Mental Health Service NHS Trust since 1980 as a Nursing Auxiliary and has 27 Years nursing and care experience

Penny's job was based on a 25 bedded rehabilitation ward and also on a 18 bedded EMI ward. Penny had responsibilities to implement all aspects of care including, personal hygiene, toileting, moving and handling, ensuring all dietary requirments for patients were met, also programmes of care including occupational activities and rehabilition. Penny ensures a high standard of nursing care also regarding the patients, dignity and confidentiality at all times.

Penny has achieved NVQ Level 3 (senior level) in Care. She has received specialist training and qualifications in:

	Moving and Handling.
	Infection prevention and control.
	CPR Training.
	Information Security and Confidentiality.
	Incident Management.
	Clinical Supervisee.
	Communication with people with Aquired Impairment.
	Communication and Hearing Loss.
	Equal Oppertunities.
	Fundamentals of Care.
	Palliative Care.
	Parkinsons Disease.
	Multiple Sclerosis.
	Fire Evacuation.
	Food Hygiene.
	Personal Protection.

All of our staff have received specialist training in working with and supporting vulnerable adults.

Where relevant UK CRB checks have been completed and all staff are subject to detailed references before being employed.